Privacy policy.

Effective Date: 04th September 2024

Careo AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, www.careo.ai, and our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, job title, and other details you provide through forms or direct communications.

  • Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, and other analytics data.

  • Cookies: We use cookies and similar technologies to enhance user experience and analyse website performance. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide, improve, and customise our services

  • Respond to your inquiries and provide customer support

  • Send promotional content, newsletters, and updates (with your consent)

  • Analyse website usage and improve our offerings

3. Paid Advertising

We may engage in paid advertising activities to promote our services. These ads may be shown on third-party platforms (e.g., Google Ads, social media) and may use cookies, pixels, or other tracking technologies to serve targeted ads based on your browsing history. You may opt out of personalised ads through your browser settings or the platform's privacy settings.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service providers who assist in operating our website and services: These providers help us with functions like hosting, maintenance, and customer support.

  • Analytics and advertising partners to optimise our marketing efforts: This includes the use of services such as Google Ads Enhanced Conversions, where hashed data (e.g., email addresses) may be shared to improve conversion tracking and measure the effectiveness of our advertisements. Such data is anonymised before sharing to protect your privacy. You may opt-out of such data sharing or conversion tracking through your browser settings or by adjusting your preferences within the relevant platforms (e.g., Google Ads settings).

  • Legal authorities if required by law: We may disclose your information to comply with legal obligations, court orders, or government requests, or to protect our rights, property, or safety.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for processing at any time

  • Opt-out of marketing communications

To exercise these rights, please contact us at help@careo.ai

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Careo AI

Healsgood Artificial Intelligence

Floor 32 Marina Plaza, Dubai Marina, Dubai, United Arab Emirates

help@careo.ai